Privacy Policy
Last Updated: 1st March 2025
​1. Introduction
Oliver Charles Coaching and Consultancy LTD (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, and attend our coaching sessions, workshops, talks, events, and online courses.
2. Data We Collect
We may collect and process the following types of personal data:
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Personal Information: Name, email address, phone number, and postal address.
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Payment Information: Payment details for course and event bookings.
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Coaching Information: Information shared during coaching sessions, including notes and progress tracking.
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Technical Data: IP address, browser type, and other data collected through cookies when you use our website.
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Marketing Preferences: Preferences for receiving communications from us.
3. How We Use Your Data
We use your data for the following purposes:
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To provide life and business coaching services (online and in-person).
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To process bookings, payments, and manage event registrations.
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To communicate with you regarding your sessions, courses, or upcoming events.
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To send marketing communications (if consent has been given).
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To improve our website and services through analytics and feedback.
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To comply with legal and regulatory obligations.
4. Sharing Your Data
We do not sell your personal data. We may share your data with:
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Payment processors for secure transactions.
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Third-party service providers that help us operate our business (e.g., email platforms, booking systems).
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Legal authorities if required by law.
5. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Rights
Under UK data protection laws, you have the right to:
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Access your personal data.
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Request correction or deletion of your data.
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Withdraw consent for marketing communications.
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Object to processing under certain circumstances.
7. Cookies & Tracking Technologies
Our website uses cookies to improve your experience. You can adjust your cookie preferences through your browser settings.
8. Security Measures
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: oc@olivercharlescoaching.co.uk
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We may update this policy periodically. Please check our website for the latest version.