My career took off—becoming a Brand Ambassador, launching my own spa product range (Ollie B), and gaining media attention. Overwhelmed, and with some major life lessons quickly learnt, I took a step back and worked at Heathrow Airport, where my leadership skills led to a promotion as Training Manager. This role inspired me to earn my CIPD Associate Level in Personnel & Development.
After several years in corporate training and HR, my love for the spa industry drew me back. I became Lounge Manager for No.1 Traveller, later managing its spa division. Collaborating with Spa Consultant Debbie Green, I launched three travel spas, developing teams, partnerships, and strategies for profitability.
Life then led me to Australia, via Teaching in Thailand and immersing in Buddhism, where I embraced the progressive beauty and wellness scene. Working with leaders like Gillian Adams and Jacque Layton (GrayClay Medical Aesthetics Education), I expanded into formulations, marketing, and spa consulting. While lecturing at The College of Natural Beauty, I took on a corporate turnaround for Aquarius Health and MediSpa, winning ASpa Best MediSpa Australasia in 2014.
My consultancy grew, leading me to roles with OmVeda, Liquid for Men, and Synthesis Organics. Passionate about high standards, I opened my own destination day spa and wellness retreat on a 140-acre estate, forging partnerships with industry experts and Indigenous communities.
A personal loss prompted me to step away again, rediscovering my creativity through a Shoemaking Atelier in Florence under Maestro Angelo Imperatrice. This detour led to a role at Christian Louboutin, where I streamlined processes before returning to spa and wellness management.
At SkinSmiths (formerly Caci), I explored the membership-based clinic model, but COVID-19 forced their UK exit. With a plethora of skills and experience, I then pivoted to a Communications Leader role with the DWP, spearheading strategies to enhance internal culture and industry recruitment.
Seeing the post-pandemic struggles of beauty and wellness businesses, I knew it was time to step in and bridge the gap between inner and outer beauty. And so, Oliver Charles Coaching and Consultancy was reborn—offering expert-led coaching to help individuals and businesses align with their true purpose and thrive, whilst giving back to communities around the world with philanthropy.
Success—whether in life or business—should feel fulfilling, not like a constant struggle. Through a powerful mix of workshops, talks, one-to-one coaching, and online courses,
I help individuals and businesses gain the clarity, confidence, and momentum they need to thrive.
Whether you're launching a business, refining your direction, or seeking personal transformation, my expert-led coaching will guide you toward alignment and success. Let’s chat and take the next step toward a business—and life—that truly reflects who you are and what you’re meant to create.